FAQ

What size should I get?

All of our apparel is unisex, so size down if you want a more fitted look. 

Where do you ship?

Worldwide! Shipping fees will be applied at checkout.

When will my order arrive?

Once your order is submitted, you’ll receive tracking information and the expected wait time.

My package never came. What should I do?

Please contact our partners at Kotis by emailing customerservice@kotisdesign.com.

Can I change or cancel my order after it’s placed?

Once your order has been placed, you will not be able to make changes. If you would like to cancel your order, please contact customerservice@kotisdesign.com.

How do I contact support?

To contact support, simply email customerservice@kotisdesign.com.